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BUYER QUESTIONS Jump to Sellers Questions
How do I find the type of car I’m looking for?
If you want to buy a new car we suggest clicking directly on our New Vehicles page. Enter in your zip code, make and model of car. We also offer a general search if you are not sure exactly what you looking for. This will give you a list of car sellers in your area. You can also search further distances from your zip code if you wish. *We are currently working on this page so it is temporarily incomplete at this time.
If you want a used car, either our search box on the Home page or our Pre Owned Vehicle page can get this information to you. Again we provide a general search if you are interested in simply seeing what’s available. Pre Owned Vehicles will contain both private sellers and dealerships in your local area.
I'm looking to buy - why can't I find the model in the pull-down menu?
We are currently inputting all models. It may be that we haven't gotten that far yet. If we have and there is still nothing available for that model - it means we simply do not have anything for sale until we expand our inventory. Keep checking in - we are constantly increasing our inventory at this time!
How often do you update your inventory?
Daily. Both dealerships and private sellers are keeping our inventory active. As soon as they enter in their vehicle information and photos – everyone will be able to view it on the site that same day.
Why are some pages incomplete?
Remember this is work in progress! We felt it was better to get our name out there and get some good customer feedback. Your opinion matters so fill out our Contact Us page to help us work out the kinks!
Can I save my searches?
Absolutely! At this time we are brainstorming on what to call our Saved Searches category. We’re leaning toward “Parking Space” Any suggestions?? Contact Us and let us know what you think! As soon as we have the name you will be able to conveniently save all your searches.
I'm interested in the car but may not purchase it - any obligations to the seller?
Absolutely not! We designed the email system to be a quick and easy way for both parties to communicate. If you do not hear back from the seller, they may have already sold the vehicle and have not removed it from site yet. Perhaps they forgot to update their email account.
If you wish, feel free to send us a message containing the ID of the vehicle and we will try to reach the seller in your behalf.
SELLER QUESTIONS Jump to Buyers Questions
Why should I post an ad if the site is not fully completed?
Because it's ABSOLUTELY FREE! We are also heavily promoting the site at this time so that you can be assured that people will see your ad.
Am I being charged for my ad?
NO! We encourage you to take advantage of our free advertising! We are currently in the process of designing a group of convenient and affordable packages.
How do I place my ad?
Click on the Sell page and make an account for yourself – just enter in your name, email address and create a password. Click on “Create User Account”. You will then be directed to a page that requests your vehicle information. You can upload photos at this time if you wish. After you enter in your information you can review your ad.
If you are unable to view your ad, upload photos, or have any questions at all, including seeing error messages from us, PLEASE call us at 1-888-209-1024 ext 85 so that we can walk you through the steps. You also can type in your request in our Contact Us page - our customer service will call or email you swiftly.
How can I get prospective buyers to contact me?
In order to place your ad you will have to input your name and email address. The phone number is optional. Buyers will contact you by email and/or phone.
Will my email address remain private after I place my ad?
Yes. Potential buyers will be able to email questions to you without actually seeing your email address. Your phone number is an optional field. If you decide to list it, then all can see it. Please remember, your viewable contact information can present undesirable communications. We encourage you to choose the options not to display your data, if you do so; it is entirely at your own risk. If you believe that you received an unsolicited email after posting your ad with us, please contact us immediately at 1-888-209-1024 ext. 85.
How long will my ad run?
Until it sells! Every 30 days we will send an email asking if you would like to renew again for another 30 days. If your car sells in the middle of a renewal period just deactivate your ad or email us and let us know so we can remove the ad.
Can I run multiple ads at the same time?
Yes. Feel free to list as many vehicles as you wish.
I just set up an ad and uploaded a picture. Why am I not seeing the ad or photo?
Your ad should go live within 24 hours. We currently need to review all pictures first to make sure they are appropriate. Certainly call us if you do not see your ad live after 24 hours.
How many photos do you allow?
At this time you can upload up to 5 Full size and 5 enlargements. Remember: all photos require a thumbnail image, all enlargements require a Full Size image! It is always advantageous to show at least one photo as this always help to sell your vehicle. Everyone loves a visual!
Do you have to upload a photo?
No. Your vehicle information (make, model, mileage, etc.) is the most important info. You can always log back into your ad and upload the photo(s) later on. We are currently compiling a stock library of vehicle photos you can choose from if there is no way of getting your own photo.
How do I edit, delete or renew my ad?
You can edit your ad by logging back into your account using your user name and password.
If you run into any problems, call us - we'll do it for you! We understand some crucial directions about placing the ad could be missing at this time. Until we have all the text in place it's best to just call us at: 1-888-209-1024 ext. 85.
I got disconnected before I could finish placing my ad - now what?
Call us. 1-888-209-1024 ext. 85. We'll be more than happy to assist you.
*ATTENTION DEALERSHIPS - go ahead and input as many cars as you like. This works to your benefit in that the service is free PLUS All dealerships that help us in building inventory now will be eligible for a substantial discount for future advertising. Contact Us if you have questions about listing your inventory now or in the future.
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